Returns

We believe in what we sell and if you do not like your purchase for any reasons, we will gladly process your return within 30 days. You will receive a full refund minus any restocking and handling fees, back to your original payment method. This applies to ALL items.

RETURNS

Please send us a message to initiate your request or if you have any questions. We'd be happy to assist you. You can expect a response within 1 business day.

Our policy lasts 30 days since your purchase for any items. 

To be eligible for a return, your item must be in the same condition(unused, unwashed, unaltered) that you received it.

Orders exceeding the 30 day window, or items marked as Final Sale, are not eligible for a return or exchange.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at support@theweightvest.com